Shipping policy

Shipping Policy

At Shopsterix, we aim to provide efficient and reliable shipping for all our customers. Please read our shipping policy below to understand how we handle shipping, delivery times, costs, and more.

Shipping Locations

We offer shipping to the following locations:

  • Domestic: USA
  • International: We ship to selected countries worldwide. Please check our website or contact us at jovanvukovic49@gmail.com to confirm if we ship to your country.

Shipping Rates and Delivery Times

Shipping costs and delivery times vary based on your location and the shipping method selected at checkout.

Domestic Shipping (within USA)

  • Standard Shipping: 3 to 5 business days, flat rate of $5 or free for orders over $50.
  • Express Shipping: 1 to 3 business days, flat rate of $15.

International Shipping

  • Standard International Shipping: 7 to 14 business days, calculated at checkout based on destination and weight.
  • Express International Shipping: 3 to 7 business days, calculated at checkout based on destination and weight.

Processing Time

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

During high-volume periods (e.g., holidays), processing times may be longer. We appreciate your patience.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can track your order using the link provided in the email.

Customs, Duties, and Taxes

Shopsterix is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

For international orders, your package may be subject to import duties and taxes, which are incurred once a shipment reaches your destination country. Shopsterix is not responsible for these charges if they are applied and are your responsibility as the customer.

Shipping Restrictions

  • We do not ship to P.O. Boxes or APO/FPO addresses.
  • Certain products may have restrictions and cannot be shipped to some destinations due to local regulations or carrier limitations.

Lost or Damaged Packages

Shopsterix is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.